Help Center
Frequently Asked Questions
Find clear answers to support queries regarding invitation designs, custom background soundtracks, payments, and attendance management.
Single template access and Pro Pass links remain active for 120 days from activation. Free Beta Tester passes provide 90 days of complete access. All links can be extended or renewed easily from your dashboard.
Yes! You can choose from our curated library of classical Indian and ambient tracks, or upload your own custom MP3 audio track directly in the card editor.
You can manage attendance responses in real time from your host dashboard. You can view headcounts, guest wishes, and export the full guestlist as a spreadsheet.
Yes, we offer a 7-day money-back guarantee for initial Pro Pass purchases provided no invitations have been distributed. Single template purchases are instantly unlocked and non-refundable. Please review our full Refund Policy.
You can connect your own domain (e.g. myevent.com or invite.mysite.com) directly from your dashboard:
- Go to Dashboard → Custom Links.
- Scroll down to 🌐 Connect Your Domain and enter your domain name.
- Select which invitation should appear when guests visit the domain.
- At your domain registrar (Hostinger, Cloudflare, GoDaddy), point an A record to our server IP for root domains, or a CNAME record for subdomains.
- Click Verify to activate your live custom domain.
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